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Joint Commission - What is it?

About the Author

Shaena Van Handel
Chief Nursing Officer
My name is Shaena Van Handel and I'm the CNO at PRN Healthcare. I'm a Registered Nurse and also have my Nursing Home Administrator license. I came on board with PRN in September 2020 after 10 years of hands-on nursing in Cardiac, PACU and Orthopedic Surgery, 5 years of Quality Management experience in an Outpatient Surgery center, and 5 years of running an Orthopedic Rehab facility. Many people ask me, “Do you like being out of hands-on nursing and working in an office?" And my answer is YES! That's what I love about the nursing profession; there are unlimited areas this career can take someone, and has taken me!
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Posted October 14, 2025

In the ever-evolving landscape of healthcare and healthcare staffing, maintaining high standards of safety, quality, and professionalism is non-negotiable. One of the most respected bodies ensuring these standards is The Joint Commission. As an independent, nonprofit organization, The Joint Commission accredits and certifies healthcare organizations across the United States, setting the benchmark for excellence. The goal of Joint Commission accreditation for healthcare staffing is to ensure that healthcare organizations employ qualified, competent, and credentialed professionals who consistently deliver safe, high-quality care. It establishes rigorous standards for verifying provider credentials, monitoring staff performance, and maintaining ongoing education and competency. By meeting these standards, organizations demonstrate their commitment to patient safety, regulatory compliance, and continuous improvement in workforce excellence.

  • Health Care Staffing Services (HCSS) Certification: This certification evaluates a staffing company’s ability to provide qualified, competent clinical staff. It covers disciplines like physicians, nurses, pharmacy personnel, radiology technicians, and more.
  • Quality Assurance and Safety: The Joint Commission ensures that staffing companies adhere to best practices in recruitment, credentialing, and competency assessment. This helps maintain high standards of patient care and safety.
  • Credentialing and Competency: The certification process includes thorough verification of credentials and ongoing competency assessments to ensure staff meet professional and regulatory standards.
  • Continuous Learning and Ethical Practices: The Joint Commission promotes a culture of ongoing education and ethical staffing practices, including fair treatment and transparent communication.

By certifying healthcare staffing firms, the Joint Commission helps ensure that temporary clinical staff are not only qualified but also aligned with the highest standards of care, ultimately enhancing patient outcomes and organizational integrity.

Preparing for Joint Commission surveys is a year-round effort-we build compliance into our daily operations. Here’s how:

  • Proactive Preparation: Regular internal audits help us stay ready and identify areas for improvement.
  • Compliance Infrastructure: Dedicated teams and digital tools monitor adherence to standards, track performance metrics, and flag potential issues.
  • Education: Ongoing education ensures that every team member understands Joint Commission requirements and how to meet them confidently.

Quality care is the cornerstone of our mission. We go beyond meeting standards—we aim to exceed them.

  • Continuous Improvement: We use evidence-based practices and regularly review outcomes to refine our practices.
  • Data-Driven Decisions: Quality metrics such as, Do Not Return Rate, and Completeness of Personnel File guide our strategies.

Credentialing is more than a checklist, it’s a safeguard for patient safety and professional integrity.

  • Robust Credentialing Process: We verify provider qualifications, conduct thorough background checks, and manage reappointments with precision.
  • Ongoing Monitoring: Continuous evaluation ensures that all clinical staff maintain licensure, certifications, and training.
  • Technology Integration: Credentialing software streamlines documentation, alerts us to upcoming renewals, and maintains compliance records.

Healthcare compliance is complex, and challenges are inevitable. Common hurdles include:

  • Keeping Up with Changing Standards
  • Coordinating Across Departments
  • Managing Documentation and Evidence

We tackle these challenges through proactive planning, cross-functional collaboration, and a culture that embraces accountability. Regular communication and shared goals keep everyone aligned and focused.

We’re not just maintaining compliance, we’re evolving with it. Upcoming initiatives include:

  • AI: Reduces manual errors, monitor’s expiration dates, and automatically sends alerts for renewals preventing lapses in compliance and ensures uninterrupted staffing.

By integrating AI into credentialing workflows, healthcare staffing organizations not only reduce administrative overhead but also strengthen their commitment to safety, quality, and regulatory excellence. It’s a smart move toward future-proofing compliance. These efforts reflect our commitment to continuous improvement and innovation in healthcare delivery.

Joint Commission compliance is more than an badge, it’s a promise. A promise to our customers that they will receive safe, high-quality traveler’s.  A promise to our staff that they will work in a supportive, professional environment. And a promise to ourselves that we will never stop striving for excellence. At PRN Healthcare, this promise is woven into everything we do. From credentialing to care delivery, we are proud to uphold the standards that make healthcare safer, smarter, and more compassionate.

Interested in travel nursing, check out our blog on frequently asked questions about travel nursing!